Institution
Optum Everycare

Dr. Kristi Henderson is a digital health leader and clinician with over 25 years of experience designing, implementing, and optimizing the health care delivery system using digital health tools and technology. She is the CEO of Optum Everycare, where she is leading a national care delivery organization that delivers an unmatched experience and convenience, offering in-person and virtual choices for primary, behavioral health and urgent care with a consumer centric approach, anchored in digital-first technology. She most recently led clinical operations for Amazon Care, a healthcare initiative for Amazon employees and their families. Before joining Amazon, she designed and launched a national center for patient access, virtual care, and care coordination for Ascension Health. She has a proven track record of delivering successful programs at scale that improve health and save money. She is known for her ability to execute and sustain these models in advance of them becoming an industry standard as evidenced by her first launch of a telehealth program in 2003 which is recognized as one of only two of HRSA’s Centers of Excellence. She is the current board chairman for the American Telemedicine Association. She is an honorary Dean at the University of Washington School of Nursing and a Fellow in the American Academy of Nursing. She is an adjunct faculty member in Population Health at the Dell Medical School at the University of Texas-Austin. She has testified before multiple U.S. Senate committees and given numerous presentations across the country, including a TEDx, to advance telehealth policy and share innovative new models of care. A few of her other leadership roles include service as an executive board member for the Association of American Medical Colleges Telehealth Committee, advisor for the National Quality Forum’s telehealth committee and co-chair of the Telehealth Committee for the American Nurses Association. Henderson received her Doctor of Nursing Practice degree from the University of Alabama at Birmingham where she was recognized as the 2019 Distinguished Alumna from the School of Nursing. She maintains national certification as a family and acute care nurse practitioner.