DCI Network Retreat Patient Engagement:

Co-Designing the next generation of interaction medication apps

DCI Network Conference June 28, 2024
Harvard University

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About the retreat:

The DCI Network Retreat on Patient Engagement, focusing on co-designing the next generation of interactive medication apps, will bring together DCI network members, invited patients, patient advocates, technology innovators, and patient engagement specialists. The one-day retreat will be held at the historic Harvard Faculty Club on June 28, 2024. Attendees will participate in brainstorming sessions to develop innovative engagement strategies for a new AI chatbot, evaluate the chatbot's performance and safety, and collaborate on creating cutting-edge patient engagement solutions through a hackathon. The retreat aims to foster a deeper understanding of patient perspectives, generate actionable ideas, and strengthen collaborations among healthcare, technology, and patient advocacy stakeholders to advance the development of patient-centric AI chatbots and mobile apps.

Who is:

  • DCI network members (by Invitation)
  • Invited patients and patient advocates
  • Invited technology innovators
  • Invited Patient engagement specialists


  • Gather diverse perspectives from patients, patient advocates, and engagement specialists to inform the design and development of patient-centric AI chatbots and mobile apps for medication management.
  • Brainstorm innovative engagement strategies that leverage digital technologies, behavioral economics, and gamification to increase patient participation, adherence, and data sharing.
  • Establish a comprehensive framework for evaluating AI chatbots' usability, effectiveness, and safety in providing personalized medication information and support.
  • Identify actionable next steps and prioritize initiatives for the development, testing, and implementation of AI chatbots and patient engagement strategies, ensuring alignment with the goals of DCI Network Working Group 2.
  • Foster multidisciplinary collaborations and partnerships among DCI network members, patients, technology innovators, and patient advocacy groups to drive the development of patient-centric, engaging, and empowering solutions for medication management and beyond.

Detailed Agenda

8:00 AM - 9:00 AM: Registration and Welcome Breakfast

  • Welcome Address: Yuri Quintana, Ph.D., Division Chief of Clinical Informatics, Beth Israel Deaconess Medical Center
  • Activity: Icebreaker session for participants to introduce themselves and share their expectations for the retreat.

9:00 AM - 10:30 AM: Brainstorming Session 1: Engagement Strategies for a New AI Chatbot - Hearing the Patient Voices

  • Speakers: Invited patients, patient advocates
  • Moderator: A patient advocate specialist
  • Activity: Roundtable discussion where patients and advocates share their experiences, needs, and desires from AI chatbots for medication management, followed by a Q&A.

10:30 AM - 10:45 AM: Coffee Break

10:45 AM - 12:15 PM: Brainstorming Session 2: Engagement Strategies for a New AI Chatbot - Digital Strategies

  • Speakers: Technology innovators, digital health strategists
  • Moderator: A patient engagement specialist and a technology specialist in each breakout group of 5-8 people to lead the discussion.
  • Activity: Brainstorming session on leveraging digital technologies, behavioral economics, and gamification in app development. Participants will break into small groups to brainstorm ideas.

12:15 PM - 1:30 PM: Working Lunch and Networking

  • Keynote Speaker: A patient who will talk about their innovative approaches to using technologies to engage with their healthcare providers and family caregivers.
  • Activity: Boxed lunch session that will have a speaker talk for about 20 minutes followed by a group discussion

1:30 PM - 3:00 PM: Evaluation of the Chatbot: Protocol, Key Performance Metrics, and AI Safety

  • Speakers: Healthcare data scientists, AI ethics advisors
  • Moderator: A clinical safety expert
  • Activity: Brief talks from experts followed by an Interactive session discussing methodologies for evaluating AI chatbot performance, including user safety, data privacy, and effectiveness metrics. Breakout groups to draft evaluation protocols.

3:00 PM - 3:15 PM: Afternoon Health Break

3:15 PM - 4:00 PM: Next Steps and Closing Remarks

  • Speakers: Yuri Quintana, Ph.D., and a representative from the DCI Network Working Group 2
  • Activity: Summary of key insights from the day's sessions, outlining next steps for collaboration and development of AI chatbot and mobile app solutions. Closing remarks and acknowledgment of contributions.

4:00 PM - 5:00 PM: Farewell Snacks and Drinks

  • Activity: Informal networking reception allowing participants to connect, discuss potential collaborations, and wind down after a productive day.


The Harvard Cabot Science, located in the heart of the historic Harvard University campus in Cambridge, Massachusetts, will serve as the venue for this retreat. The innovative meeting space offers a unique and inspiring setting for attendees to gather, learn, brainstorm, and collaborate on the picturesque grounds of America's oldest higher-learning institution. The space has elegant and comfortable spaces, including well-appointed meeting rooms with whiteboards and spaces for networking and breakout discussions. The historic Harvard campus, with its meticulously maintained green spaces, stately architecture, and world-renowned libraries and museums, offers a timeless backdrop for contemplating the future of healthcare. This exceptional venue, steeped in history and intellectual curiosity, will undoubtedly contribute to a memorable and productive conference experience for all participants.

About DCI Network:

The Division of Clinical Informatics (DCI) at Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center, a Harvard Medical School teaching affiliate hospital, has established the DCI Network, a groundbreaking collaborative initiative that brings together experts from academia, industry, healthcare organizations, and patient advocacy groups to transform healthcare delivery and research through the innovative application of cutting-edge technologies and patient-centric strategies. The DCI Network has attracted leading pharmaceutical companies, healthcare leaders, academics, and highly engaged patients who are co-designing solutions. The network has established three synergistic working groups focusing on 1) Standardized Data Models for Patient Journey and Real-World Evidence,2) Innovative Patient Engagement Strategies, and 3) Innovative Applications of Artificial Intelligence in Healthcare.

Working Group 2, in particular, is revolutionizing patient interaction by developing cutting-edge, patient-centric solutions that empower patients with personalized information, support, and guidance throughout their healthcare journey. This group's projects include improving medication information display on mobile apps, creating standardized icons and multimedia content for patient communication, measuring content usability and health literacy, and exploring innovative strategies for collecting data from smart homes and remote monitoring devices while addressing the ethics and standards for data collection from wearables and social media for research. By joining the DCI Network, organizations have the unique opportunity to collaborate with industry leaders, access cutting-edge research and technologies, and contribute to developing transformative solutions that will shape the future of healthcare delivery and improve patient outcomes on a global scale.